Maersk

Maersk says that 25% of the cargo booked for export fails to show up.

Maersk Line will start imposing a $10 fee for “no-shows” on every container that shippers book for export on one of its trans-Pacific services that does not show up at the ports of Los Angeles and Oakland as of May 1. Under the pilot scheme, Maersk Line will also pay shippers a compensation fee of $10 for every container that they have booked for export that gets “rolled” or bumped off an outbound ship at those ports.

“We are looking to see if we can start changing that customer behavior,” said a Maersk representative. About 25 percent of the cargo booked for export on Maersk Line fails to show up.

From the Journal of Commerce, March 30, 2010